FAQs

What is your return policy?
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.

Can I modify or cancel my order after placing it?
Yes — if your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update or cancel it. Once an order has shipped, we're unable to make changes, but you can use our return policy if needed.

Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery usually takes 7-14 business days depending on your location, though some areas may take longer.

Do you offer free shipping?
Yes! We offer free shipping on all orders over [insert your threshold, e.g. $50]. Orders below that amount have a flat shipping rate calculated at checkout.

Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Is the shower head compatible with my current shower setup?
Our shower system fits standard shower arm connections (1/2" NPT thread), which covers the vast majority of U.S. and international bathrooms. No special tools or plumbing experience required — installation typically takes under 10 minutes.